INTAKE
Where enquiries land.
Calls, forms, DMs, walk-ups, and referrals. We map every channel against its real route and owner.
SYSTEM AUDIT - $297 - CREDITED TOWARD SETUP
See where jobs are slipping away.
One paid pass through your calls, forms, quotes, reviews, old customers, and reporting handoffs. You leave knowing the first fix, the right after-audit path, or what should wait.
If the audit finds nothing worth building, you do not get sold a system.
tentaclick.co / system-audit
SYSTEM AUDIT OUTPUT
Audit Preview _
First fix
Owner
Build edge
- Wait: old lists that need cleaning before reactivation.
- Wait: growth campaigns until replies and quotes are visible.
- Wait: custom integrations that do not change the first fix.
FOCUS
One fix
WAVE
Core path
TIDAL
More capacity
LATER
Growth
- Chosen after: access, assets, ownership, and scope are clear.
AUDIT
$297paid diagnosticCREDIT
100%toward setupWINDOW
14 daysafter findingsLOCK-IN
Noneaudit aloneTHE WORK
A paid, practical map of the leaky handoffs.
Five operating zones get walked, mapped, and scored. No free-audit theatre. No vague deck. The point is to decide what should be built first and what should wait.
RESPONSE
How fast someone replies.
First-touch speed, business-hours coverage, after-hours fallback, and owner-vs-team handoff visibility.
FOLLOW-UP
What happens to quotes.
Cadence, reminders, callbacks, and the conversations that die because no one is tracking them.
REVIEW
Whether proof gets collected.
The ask, the timing, the platform mix. Reviews do not happen on accident; they need a route.
REACTIVATION
What lives in old lists.
Past customers, dead quotes, dormant contacts. What is reachable, segmented, and worth reopening.
REPORTING
What gets seen weekly.
The dashboard nobody opens, the spreadsheet that lies, and the report that arrives after the decision was needed.
AFTER PAYMENT
What happens next.
The audit is a working pass, not a disguised sales call. You pay, book the audit call, share the channels and tools that matter, then receive a written recommendation you can act on.
- Audit call booked first, with payment handled inside the booking calendar.
- Access and examples requested only for the channels being reviewed.
- Findings returned with the first fix, system path, or wait recommendation.
- If there is nothing sensible to build, the recommendation says that clearly.
- No monthly retainer starts from the audit alone.
WHAT YOU GET
Specific, shippable deliverables.
The audit hands back operating documents. You keep them whether or not you build with Tentaclick.
- Audit call. A live working call to understand the business, current tools, enquiry routes, constraints, and owner priorities.
- Intake and handoff map. Visual route from first touch to booked work, including weak points and unclear ownership.
- Zone score. Intake, response, follow-up, review, reactivation, and reporting scored with the specific gap that earned the score.
- Readiness check. Access, assets, scope, and ownership status: the four things that decide whether a fast build can start.
- First deployment recommendation. Focused fix, Wave System, Tidal System, growth later, or wait.
- Findings walkthrough. Delivered on a second call where possible; Loom fallback if booking reminders go cold or calendars do not line up.
- Setup credit rule in writing. Your $297 credits 100% toward setup if you proceed within 14 days.
SAMPLE EXCERPTS
The output is concrete enough to act on.
A real audit is specific to the business. These excerpts show the level of decision-making the audit should create.
INTAKE MAP
Three enquiry paths, no shared queue.
Phone calls go to the owner, web forms go to inbox, and Facebook messages sit with the admin. No single place shows which enquiries are unworked.
First fix: unify capture and owner alerts before adding campaign spend.FOLLOW-UP SCORE
Open quotes are the highest-risk zone.
Quotes are created, but there is no visible cadence after day one. Stale quotes are not reviewed weekly and no one owns the next touch.
First fix: quote stages, reminders, and stale-quote owner view.READINESS CHECK
Fast install possible if scope stays tight.
Phone, form, and review access are ready. Old customer lists need cleaning before reactivation should be touched.
First fix: deploy intake, missed-call, quote follow-up, and review route first.WHAT INSTALLED LOOKS LIKE
Plain fixes, not mystery software.
The audit points to the first useful install. These are examples of the kind of work a service operator can actually recognize.
MISSED CALL
Caller gets a text-back.
A missed call triggers a fast reply, alerts the owner, and keeps the conversation visible until someone follows up.
QUOTE
Stale quotes get worked.
Open quotes move into a follow-up cadence with reminders, reply stops, and owner visibility on high-value work.
REVIEW
Completed jobs get asked.
The review request fires at the right moment, with private feedback routed before a poor experience becomes public damage.
OLD LIST
Dormant contacts get sorted.
Past customers and old quotes are segmented before outreach, then replies are routed instead of dumped into another inbox.
OWNER VIEW
Stuck work is visible.
The owner sees missed calls, stale quotes, review gaps, and monthly tuning priorities without asking three people for updates.
WHY THIS MATTERS
Speed still decides more than most operators think.
Harvard Business Review's "The Short Life of Online Sales Leads" is old, but the underlying point still bites: response speed changes the odds before the sales conversation even starts.
21x
HARVARD BUSINESS REVIEW - LEAD RESPONSE MANAGEMENT
The study found companies were far more likely to qualify a lead when contact happened within five minutes instead of thirty.
Source: Oldroyd, McElheran and Elkington, Harvard Business Review, "The Short Life of Online Sales Leads."
WHAT CHANGES AFTER
You leave with a route, not a vague next step.
The audit either confirms a full system path, narrows the work to one focused fix, points to growth work after the catch layer is ready, or tells you what to clean up before building.
The four possible routes
- Start with one focused fix. One obvious problem: missed calls, quote follow-up, reviews, reactivation, or dashboard visibility.
- Deploy the core system. Access, assets, scope, and ownership are ready enough for the 3-business-day install target.
- Add growth later. The catch layer is ready, then demand services can sit on top.
- Wait and prepare. Access, ownership, budget, or operational basics need cleaning first.
TIMELINE
Call first, report second, build after scope is real.
The audit is not Loom-first. The normal path is call, analysis, findings call. Loom is the fallback when calendar reality gets in the way.
Book + pay
Use the booking calendar below. Payment and scheduling happen in the same flow.
Audit call
We walk through the business, tools, enquiry routes, current follow-up, and what feels unclear from the operator side.
Report build
Tentaclick takes up to 2 business days after the call to compile the report and recommendation.
Findings call
You receive an email to book the walkthrough call. This is where the audit findings are presented and discussed.
Loom fallback
If booking reminders go unanswered or calendars do not line up, we send the report with a Loom walkthrough instead.
Build window
If you build, most systems are delivered in 3 business days after audit, access, assets, and final scope are confirmed.
FIT CHECK
Which starting route fits?
The audit should not force every business into the same package. One focused fix is a valid entry point when one problem is obvious. The full system path is better when the whole catch-and-route layer needs structure.
LIKELY FIT
- Owner-led service business with calls, forms, quotes, reviews, or old lists already in motion.
- Enough enquiry volume or job value that one recovered job can matter.
- At least one visible handoff problem: missed calls, stale quotes, inconsistent review asks, or messy old lists.
- Someone inside the business can own replies, stuck items, and follow-up.
- Wants reporting that drives monthly tuning, not a decorative dashboard.
WRONG FIRST STEP
- Pure ecommerce or info-product business where service handoffs are not the constraint.
- Only wants brand design, a logo, or a prettier website with no operating layer.
- Wants guaranteed revenue claims instead of modelled risk and measured tuning.
- Needs a white-label backend or wants to resell the system as-is.
- Cannot provide access, assets, budget, or a named person to work the queue.
PRICE
Accessible, not cheap.
$297 buys real diagnostic work, not a sales call wearing a lab coat. The price exists so we can spend time on the audit instead of qualifying free consultations.
$297
The audit itself.
Audit call, zone walk, score, readiness check, written recommendation, and findings walkthrough.
100%
Credit toward setup.
If you proceed with a system install within 14 days, your $297 credits 100% against the setup fee.
$0
Extra obligation.
If you decide not to build, or the audit points to a smaller first step, you keep the report. No retainer starts from the audit alone.
COMMON QUESTIONS
Before you book.
01 Why pay $297 when other agencies offer free audits?
Free audits usually have to sell the next call. This one has to produce a useful map. If you proceed with a build inside the credit window, the $297 credits against setup.
02 What if I only need one problem fixed?
Then the audit can recommend one focused fix instead of a full system path. Missed calls, quote follow-up, reviews, reactivation, and dashboard visibility can all start smaller when that is the sensible move.
03 Can I run the calculators first?
Yes. The tools page models missed enquiries, response-time lift, quote recovery, review gaps, and reactivation. Treat the numbers as directional, not guaranteed revenue.
04 What happens after the audit call?
Tentaclick takes up to 2 business days to compile the report. You then receive an email to book the findings call. Loom is the fallback if reminders go unanswered or calendars do not line up.
05 How fast can the system be delivered?
Most builds target 3 business days after the audit, access, assets, and scope are confirmed. Custom complexity, missing assets, integration delays, or client-side delays can shift timing.
06 Do you sign NDAs?
Yes, before sensitive access or confidential business material is shared. Build terms are handled before any system work begins.
07 Can I get a refund if the audit is not useful?
If the deliverables do not land or we cannot complete the audit for a reason on our side, yes. We do not refund "I changed my mind after seeing the recommendation" because the work is already done and the documents are yours to keep.
08 What timezones do you cover?
Primarily EU and Americas-friendly windows. The audit is call-first, but the report and follow-up can be handled async when calendars get difficult.
NOT READY TO BOOK?
Bring the leaky handoffs.
The cleanest path is still the audit. If you want to gut-check fit first, email works. On the live site, the chat widget will sit globally on the page for quick questions.
During business hours, urgent replies are handled quickly. Outside hours, by next business day.
NEXT STEP
Choose an audit slot.
Pick a time and complete payment inside the booking calendar. Your $297 audit is credited toward setup if Tentaclick builds within 14 days.
Booking and payment are handled by the calendar embed.